Last Updated: 23-01-2026
At Course Muse, we want you to feel confident about your learning experience. Please read our Return & Refund Policy carefully before making a purchase.
Digital Products & Online Courses
All courses available on Course Muse are digital products delivered online. Once access to a course is granted, the content is considered delivered.
Because of the nature of digital content, we do not offer returns on online courses once they have been accessed.
Refund Eligibility
You may be eligible for a refund under the following conditions:
- The refund request is made within 7 days of purchase
- The course has not been significantly accessed or completed
- There is a technical issue that prevents access to the course and cannot be resolved by our support team
Refund requests that do not meet these criteria may not be approved.
Non-Refundable Cases
Refunds will not be issued in the following situations:
- Change of mind after accessing course content
- Failure to complete the course
- Lack of usage or time constraints
- Dissatisfaction with course content after significant progress
- Requests made after the refund period has expired
How to Request a Refund
To request a refund, please contact us at:
Email: [email protected]
Include the following details:
- Full name
- Email used for purchase
- Course name
- Reason for the refund request
Our team will review your request and respond within 3–5 business days.
Approved Refunds
If your refund is approved:
- Refunds will be processed to the original payment method
- Processing time may take 5–10 business days, depending on your payment provider
Course Access After Refund
Once a refund is issued, access to the refunded course will be revoked immediately.
Changes to This Policy
Course Muse reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this policy, please contact us at: